About the Role
The Business Support / Administration Officer will provide reliable, responsive and practical support across Living Better, helping colleagues manage their day-to-day administrative needs.
The role will help ensure office operations, meetings, events and shared organisational activities run smoothly. It will provide additional capacity to the Head of Business Support and act as a first point of contact for routine administrative and practical enquiries.
The postholder will also provide support to members of the Executive and Leadership Teams when directed by the Head of Business Support.
- Contract type: Full-time, office-based role
- Location: James Hall, Parsons Green, St Ives, Cambridgeshire.
- Salary: £26,000 – £27,000
Closing Date: 22nd September 2026
About Us:
Living Better’s aim across Cambridgeshire & Peterborough is “To improve health, happiness and wellbeing by supporting people to be active”.
We do this by increasing opportunities to be active and participate in sport and physical activity throughout Cambridgeshire & Peterborough. We work by connecting, influencing, developing people and organisations to deliver high-quality events and activities across local communities. Our finance function helps make this work possible by ensuring our resources are managed accurately, responsibly and effectively.
Key Responsibilities
Business and Office Support
- Provide day-to-day administrative and practical support across the organisation.
- Ensure office supplies, equipment, meeting rooms and other essential requirements are managed effectively.
- Liaise with suppliers and service providers, escalating issues when appropriate.
- Maintain straightforward systems and records.
- Identify opportunities to improve routine administrative processes.
Meeting and Event Coordination
- Help coordinate the practical arrangements for staff meetings, learning events, away days and other organisational activities.
- Organise invitations, venues, catering, equipment and materials.
- Support any necessary follow-up activity after meetings and events.
Leadership Team Coordination
- Organise shared meetings and activities involving members of the Leadership Team.
- Help arrange meetings involving multiple stakeholders.
- Provide collective coordination support rather than individual one-to-one support for members of the Leadership Team.
Governance Support
- Assist the Head of Business Support with Board and governance activity.
- Support meeting arrangements, record maintenance and other practical governance tasks as required.
People and HR Process Support
- Provide administrative support for agreed HR processes during busy periods, including recruitment activity.
- Work alongside the Finance Team to provide additional administrative coverage where required.
Wider Business Support
- Act as a first point of contact for routine administrative and practical enquiries.
- Use initiative to resolve straightforward matters whenever possible.
- Escalate issues that require additional judgement, authority or decision-making.
- Provide helpful, responsive and professional support to colleagues across the organisation.
Person Specification
Skills and Attributes
- Strong organisational and administrative skills.
- Ability to manage competing priorities while maintaining excellent attention to detail.
- A proactive, practical and responsive approach to work.
- Ability to prioritise tasks and use initiative appropriately.
- Good communication and interpersonal skills, with the confidence to work with colleagues at all levels.
- Discretion and trustworthiness when handling confidential information.
- A flexible and collaborative approach.
- Commitment to providing helpful and professional support.
Knowledge and Experience
- Experience in an administrative, business support, office support or coordination role.
- Experience of organising meetings, events or activities and managing the associated logistics.
- Good working knowledge of common office systems and Microsoft Office, Google Workspace or equivalent software.
- Experience of maintaining records, trackers and administrative systems.
Qualifications and Training
As an inclusive employer, Living Better strives not to specify minimum qualifications for non-vocational roles. We understand that not everyone has the same access to education and welcome different ways of demonstrating the requirements outlined above, whether through qualifications or relevant experience.
Applicants should have:
- A good standard of written and spoken English.
- Confidence working with numbers.
- Training in approaches relevant to the role is desirable but not essential. Further training will be provided where appropriate.
Additional Information
- The role may require occasional travel throughout Cambridgeshire and Peterborough and, where necessary, further afield.The postholder must have access to suitable transport.If using their own vehicle, the postholder must hold a current valid driving licence and have access to a vehicle insured for business use.This job description is intended as a guide to the range of duties involved. The postholder will need to be flexible and adaptable and may be asked to undertake other duties appropriate to the level of the post.
Values and Behaviours Framework
Our values and behaviours framework will guide the behaviours and culture that make Living Sport an outstanding organisation to be part of and present us for what we are, a charity that drives positive change. Our framework is essential to provide clarity on expectations and accountabilities for staff, for Living Sport to be an enjoyable and rewarding place to work, whilst collaborating effectively to achieve our strategic aims.
Our values are:
- Trust – We will treat each other with respect, creating a family that supports and cares for each other.
- Collaboration – We champion teamwork, with effective communication and accountability.
- Passionate – We approach our work with positive energy and innovation, celebrating success as we move.
- Inclusivity – We promote a culture of diversity and equality, striving towards access and opportunities for all.
- Outcome Focussed – We have a local and targeted approach to support our communities to improve their health, happiness and wellbeing.
Safeguarding Children, Young People and Adults
Living Better is committed to providing equal opportunities for all and is committed to safeguarding children, young people and adults participating in sports and physical activity from harm. For further information please consult the Living Better website www.living-better.org.uk
As part of our commitment to providing a safe environment for children, young people and adults at risk, applicants should be aware that this post is subject to an Enhanced Disclosure and Barring Service (DBS) Criminal Record Check.